This article guides the enterprise admin of a Microsoft customer tenant through the typical process of deploying Tweelin, including the distribution of mobile apps for Android and iOS, and telemetry agents for Windows and MacOS.
The process outlined in this document should be considered a best practice that minimizes the risk of errors and offers the path to the best possible user’s first experience and time-to-value.
Before you start...
- Make sure you are a Microsoft 365/Entra/Intune/Teams administrator.
- Make sure you have started a Tweelin Free Trial or purchased the desired amount of licenses.
Deployment in 3 steps
1
Deploy the Telemetry Agents
15 min
WHY IT IS VERY IMPORTANT
To allow Tweelin to find the right moments to connect the users, so that when they receive Tweelin for Teams it works immediately – best experience.
IF YOU ARE AN ADMIN
You can silently and remotely deploy and provision the Tweelin Telemetry Agent for all your users.
👉 Windows Step-by-step guide
IF YOU ARE AN END USER
You can download and install the standard version of the Telemetry Agent, which requires an email verification via one-time-password.
👉 Standard Installation Packages – silent provisioning not supported.
2
Deploy Tweelin for Microsoft Teams
15 min
IF YOU ARE AN ADMIN
You can deploy Tweelin for Teams to all or a subset of users.
👉 Open the Tweelin for Microsoft Teams Deployment Guide
IF YOU ARE AN END USER
You can find and get Tweelin for Teams from the Microsoft Teams Store (within Teams) – the app must be allowed in your organization.
3
Deploy/Promote Tweelin for Mobile
15 min
IF YOU ARE AN ADMIN
Let all the users know that Tweelin is also available for mobile phones and articulate the advantages of the Tweelin native apps for Android and iOS.
In case your company provides smartphones to the employees, you can install the Tweelin mobile apps through your MDM tool of choice.
IF YOU ARE AN END USER
You can get Tweelin for Mobile on Google Play Store or Apple App Store.
👉 Learn more
Do you need help with deployment, adoption, service management?
We partner with world-class service companies, in all continents:
- Enterprise Change Management and Adoption Specialists
- Managed Service Providers
- System Integrators
Contact us to discuss the available options in your geography.